One of the most Frequently Asked Questions I’ve been getting from aspiring, new and existing Sun Life Policy Holders is “How Do I Pay Easily my Sun Life Insurance” in the Philippines and abroad?
Good thing Sun Life Philippines officially posted all the possible options how you can easily pay your Sun Life Insurances / Policies be it offline, online, here and abroad.
How to Easily Pay your Sun Life Insurance in the Philippines and Abroad
Online Payment
- My Sun Life Client Portal and Mobile App – If you have a My Sun Life Client Account (client portal via sunlife.com.ph), you may settle your premium dues using your Visa or Mastercard credit card.
Login to your Sun Life Account, go to the “Pay Now” section to process your payment. This facility is applicable for traditional Peso and Dollar policies. - Bank Bills Payment (Online Banking) – Use your bank’s online bills payment feature by enrolling Sun Life online. Once enrolled, you can simply pay for your policies anytime without the burden of presenting any proof of payment.
Name of Merchant - Sun Life of Canada Phils. Inc
You can choose to activate the bills payment feature by simply enrolling Sun Life through your bank’s website or mobile app. Once enrollment is completed, you may use the bank’s facility anytime, anywhere. No need to fill out additional forms or present proof of payment to Sun Life centers anymore!
You may enroll and pay through the following establishments:
| PESO CURRENCY | DOLLAR CURRENCY |
|---|---|
| BDO (view payment guide) | BPI |
| BPI (view payment guide) | METROBANK |
| METROBANK (view payment guide) | UNIONBANK |
| RCBC | |
| SECURITY BANK (view payment guide) | SECURITY BANK |
| UNIONBANK |
- Paymaya, Smart, GCash – You need to have a PayMaya, Smart Money, or GCash account with sufficient funds to pay your Sun Life traditional and variable unit linked (VUL) life insurance policies.
- Paymaya – Login to your PayMaya account and go to Pay Bill. Choose Sun Life of Canada as the biller and fill in your account details.
- Smart Money – Use your Smart Money account via SMS and use the biller code of Sun Life of Canada (Philippines) Inc.’s for traditional and VUL policies: 02020.
- GCash – Choose to pay using just your phone’s SMS feature or through the GCASH app.
- Paymaya – Login to your PayMaya account and go to Pay Bill. Choose Sun Life of Canada as the biller and fill in your account details.
Auto Charge and Auto Debit Arrangement
- Auto Debit Arrangement (ADA) – Use your bank account to automatically pay for your VUL and Traditional Life policies. As of writing, this is possible if you have BPI and BDO accounts.
Register your BPI or BDO accounts for ADA by simply filling out the forms below and submitting it to your Sun Life Advisors or to any of our Client Service Centers.
You may download the Auto Debit Arrangement forms here
– BPI ADA Form click here
– BDO ADA Form click here - Auto Charge Arrangement (ACA) – Use your Visa or Mastercard credit cards to automatically pay for your traditional life insurance policies.
Register your Visa or Mastercard credit cards for ACA by filling out the form below and submitting it to any of our Client Service Centers.
Download the Auto Charge Arrangement (ACA) form – click here
As of April 29, 2019, you may also pay your VUL Policies via Auto Charge Arrangement.
Over the Counter Payments
- Payment Centers – Visit any of our third party partners with branches nationwide and present your billing notice along with their Bills Payment Slip.
You may choose to pay in CASH or CHECK payable toSun Life of Canada (Philippines),Inc. through the following Payment Centers:- SM Incorporated (SM Bills payment in SM Malls)
- Bayad Center
- Cebuana Lhuiller
- Robinsons
Please take note that the payment posting to your account will be dependent on the bank’s confirmation. Based on experience, usually around 1-5 business days.
- Over-the-Counter (OTC) bank bills payment – Bills payment facility allows client to pay through the bank via over-the-counter for renewal payment transactions.
Fill out the Bills payment form with policy number and name of policy owner. You may choose to pay in CASH or CHECK payable toSun Life of Canada (Philippines), Inc.through the following bank partners:
| PESO CURRENCY | |
| BDO | BPI |
| RCBC | SECURITY BANK |
| UNION BANK | METROBANK |
| DOLLAR CURRENCY | |
| BPI | METROBANK |
Please take note that the payment posting to your account will be dependent on the bank’s confirmation. Based on experience, usually around 3-5 banking days.
- Overseas Banks
You can stop over at our bank partners located abroad. Just simply present your policy number, client name, and cash payment. Payment will reflect to your policy upon successful confirmation.
- Philippine National Bank Overseas Remittance Centers
- Client needs to inform PNB Remittance Center that payment is for Sun Life of Canada (Philippines) Inc.
- Advise PNB Remittance Center of the policy’s currency.
- The client shall shoulder remittance fee.
Account numbers:
For Peso payments: 1888-10285294
For Dollar Payments: 1888-60285301
Click here for the list of PNB Remittance Centers
- BDO Kabayan Bills Bayad facility
Any BDO branch or accredited partner abroad with BDO Kabayan Bills Bayad facility
Click here for the list of branches with BDO Kabayan Bills facility - Telepay for RCBC Remittance
Click here for the branches that accept International Bills Payment
- Local Bank Deposit (for new clients only)
For your first-time payment, you may choose to do over-the-counter transactions by proceeding to any of the listed partner banks and make a regular deposit.
| Peso Payments | Account Numbers |
| Banco de Oro | 0046-00284-64 |
| Rizal Commercial Banking Corp. | 3-00100843-8 |
| Security Bank | 0514-018635-201 |
| Dollar Payments | Account Numbers |
| Banco de Oro | 101700-150772 |
| Rizal Commercial Banking Corp. | 5-602621-628 |
| Security Bank | 00514-018635-203 |
Present your proof of payment (validated deposit slip) to any Sun Life Client Service Centers to begin the processing of your life insurance policy.
Client Service Center Payment
- Sun Life Client Service Centers
Sun Life Financial has an extensive service reach in the Philippines with more than 70 client service centers nationwide.
You can visit any of these Client Service Centers to pay your premium. Just inform our cashiers on the policy details and amount to be paid so we can process your payments.Acceptable payment methods:
- Cash – PHP 100,000 limit
- Check – payable to Sun Life of Canada (Philippines) Inc.
- Credit Card – For Traditional Insurance products only
Click for the complete list of Sun Life Client Service Centers nationwide.
- Overseas Sun Life Offices
You can stop by at our offices located abroad. Just simply present your policy number, client name, and cash payment. Payment will reflect to your policy upon successful confirmation.
| Country | Sun Life Office |
| United States of America | Sun Life Financial, Inc. One Sun Life Executive Park Wellesley Hills, Massachusetts, 02482 Toll free: 1-800 SUNLIFE Website: www.sunlife.usa.com |
| Canada | Sun Life Financial, Inc. Sun Code 601A95 1155 Metcalfe Montreal Quebec Canada H3B 2V9 Toll Free: 1 800 786-5433 Website: www.sunlife.ca |
| Hong Kong | Sun Life Financial (Hong Kong) Limited 8th Floor, Sun Life Financial Tower 68 Yee Wo Street Causeway Bay, Hong Kong Tel. No. (852) 2103-8888 Website: www.sunlife.com.hk |
Word of advise – Always keep copies of your payments. I usually take a picture of receipts and have a folder of all payments I make.
It may also help to inform your Sun Life Advisors that you made such payments so they can also monitor posting of your payments on time.
Should you have questions on your Sun Life Policies (VUL or Trad), you may contact the following
- Sun Life Client Service Centers 849-9888
- Domestic Toll Free 1-800-10-SUNLIFE (7865433) using a PLDT Line
- E-mail Address: sunlink@sunlife.com
Or if it’s a general Sun Life question, you may simply drop me a message at https://m.me/garrydc
Happy Investing!
Garry De Castro is a personal finance advocate, Financial Advisor, Certified Investment Solicitor (Mutual Fund Representative), investor, stock market trader, blogger, and IT practitioner. He started sharing and writing financial articles 2008 just to share his financial learnings to friends, relatives and anyone who wishes to be financially independent.
Hi, ask ko lang po sana kung saan makikita history ng payment sa mobile app. Salamat po sir!
In the mobile app, you may not be able to see the payment history. Try logging http://www.sunlife.com.ph on a web browser. Best to view it on a wide screen.
If you pay your insurance today through paymaya, when will it be posted on the account?
Hi Maryann, usually 1-3 business days to reflect.
How can I pay via paymaya? It say error account number ?/
Hi Marie, make sure you choose Sun Life Canada or sometimes Sun Life of Canada. It’s different from Sun Life Financial or Sun Life Plans.
Hi! I cannot find the Pay Now option in the mobile app or even as I log in Sunlink via website. Where is it found?
Updated: Hi Kim, “Pay Now” option only appears 25 days before and up to 30 days after your due date. In case it is still not appearing, best to seek the help of your Sun Life Advisor. Your Sun Life Advisor can make a request to have it enabled for you.